About cookies and cookie consent

Updated October 13, 2021

Introduction

Welcome to Real Craft Tech Pvt Ltd.

Real Craft Tech Pvt Ltd (“us”, “we”, or “our”) operates https://crove.app/ (hereinafter referred to as “Service”).

We provide documentation automation software as a service that helps companies streamline processes to create, approve and e-sign proposals, quotes, contracts and other documents.

Where our Privacy Policy sets forth its personal data handling practices when using its my.crove.app website (the “Website”) or its products or services (“Services”), this Cookie Notice provides further explanation as well as options available to you regarding Cookie use.

Cookie Notice

Crove uses cookies and other similar technologies on its Website and Services. Where some of these cookies are strictly necessary (essential) for Crove to operate its Website and provide its services, others are not. For example, non-essential cookies may provide benefits to us (like helping to improve our Website’s performance) and simultaneously enhance your experience when you visit the Website.

Except as otherwise stated in this Cookie Notice and our Privacy Notice, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Data with third parties without your consent.

About cookies

Before we get into the details, it’s important to clarify what we’re talking about. “Cookies” are small data files that are sent to your computer when you browse a website. Cookies are ubiquitous on the internet and as mentioned above, can provide enormous benefits to businesses and users alike. They can also impact your privacy.

Cookie attributes and how we use them

Cookies come in all different shapes and sizes. What we mean by this is that there are several ways to describe cookies by, as we call them, “cookie attributes.” These attributes include the following and are not limited to just one classification:


Cookies come in all different shapes and sizes. What we mean by this is that there are several ways to describe cookies by, as we call them, “cookie attributes.” These attributes include the following and are not limited to just one classification:


By purpose

Cookies can be classified into general categories depending on their purpose (and yes, the broadest cookie classification by purpose is essential and non-essential!)

Necessary Cookies: These cookies are essential or “strictly necessary” for the Website or service to operate as intended. Examples of this include logging in you on the website, sending a document for an eSignature, inviting users, and enabling access to various features such as setting your privacy preferences, logging in or filling in forms, creating a unique user session, and enabling access to secure areas.

Analytics Cookies: These cookies are used to enhance and improve the performance of our Website and our Services. They collect information that helps us understand how our customers are using the Website and our Services and evaluating the effectiveness of our marketing campaigns. For example, we may utilize Google Analytics, ReadMe or other third-party services to gather Website analytics. These cookies may collect IP addresses and may generate unique identifiers to analyze how frequently you visit our Website and gather other metrics such as page views. These cookies collect aggregated information and are therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Website and will not be able to monitor its performance.

Targeting cookies: These cookies are used by our advertising and marketing partners and work primarily through uniquely identifying your device (e.g., advertising ID, IP address, geolocation), and are used to build a profile of your interests and show you relevant ads on other websites you may visit. These cookies are primarily placed by third parties and may be used to connect to social media platforms. If you do not allow these cookies, you will experience less targeted advertising.

NOTE: Analytics and Targeting Cookie Categories above are non-essential.

By party placement

Cookies are also distinguishable by the party setting them in relation to the website.

First party: These cookies are set (sent to your computer) by the website owner. When you visit our Website, any cookies we set are called first-party cookies.

Third party: These cookies are set (sent to your computer) by anyone but the website owner. When you visit a website, any cookies set in this manner are called third party cookies. Third party cookies are set specifically to track and record a web surfer’s activity online such as browsing history, online behavior, and demographics. This information is then used to develop a user profile in order to understand user’s activity and website’s performance, and create custom made advertisements.

By duration

Cookies are also distinguishable by the length of time they are operational.

Session: Session Cookies exist temporarily – they operate only during the period when the browser is open. They allow the user to continue to be recognized from page to page within a website. During the session, these cookies remember actions that a user takes and then terminates when the browser is closed out.

Persistent: Persistent Cookies are set for significantly longer periods than Session Cookies (usually 1 – 2 years). These cookies terminate on a specific date or after a period of time has elapsed. During the time they are operational, they can provide benefits including helping authenticate a user, keeping a user logged in and remembering how preferences are set such as menu setting, themes, language selection and internal bookmarks. They can also be used to track browsing habits and create a digital dossier during this time, unless disabled.

Putting it all together

So, how does this all work? Let’s take an example: When you sign-in crove we use cookie to authenticate you. This means that the website owner (Crove) has set this cookie (it’s a first party cookie); it will end when you sign-out from crove (it’s a session cookie); and it is strictly necessary for the website to operate properly (it’s an essential cookie).

Can I opt-out?

Yes. You can opt out of cookies through our Cookie Banner, with the exception of those cookies that are necessary to provide you with our Services. Your web browser may allow you to manage your cookie preferences, including to delete and disable Crove.app cookies. You can take a look at the help section of your web browser or follow the links below to understand your options. If you choose to disable cookies, some features of our Site or Services may not operate as intended.

Contacting us

For questions or complaints, please contact us at: help@crove.app or Real Craft Tech Pvt Ltd registered office at House no 3355, top Floor Sector-37-D, Chandigarh, India.